Referral Roulette Your Bank Can’t Afford to Play! Every bank gambles. The bank bets that the customer will repay their loans on time, they bet that their investments will create a respectable return, they bet that their customers will instinctively send solid referrals to them.  2 out of 3 ain’t bad. Referrals are extremely profitable for [...]

Siri is Apple’s favorite know it all babe. She can give you the answers to nearly any question, provide you with directions to a destination, and even nag you to pick up a gallon of milk on the way home from work. Everyone possesses their own Siri (even  those people without an Apple product). Siri [...]

There has been a lot of talk regarding untapped resources of energy trapped beneath the surface of the earth. I’d argue that the greatest untapped resource on the planet is not below the ground, but it is walking around every day. This amazing untapped resource may even be staring back at you in the mirror [...]

A few days ago, I was invited to speak to the Young Presidents Organization at the Four Seasons Resort in Scottsdale, AZ.  The Phoenix/Scottsdale area was experiencing record low temperatures, and most businesses are not set up to handle chilly weather like they are in other parts of the country. The staff at the Four [...]

What makes a hotel stay memorable? Is it the amenities, the lobby, or a great workout center? While comfortable beds, little bottles of shampoo, and a large screen television are nice; truly memorable properties invest in the heart and culture of their organization. When I’m speaking at meetings and conventions, I stay in some hotels [...]

Navigating your dreams and goals is a lot like surfing. There will be ups and downs, there will be wipe-outs, and frustration. Motivating yourself and your team members will not only help you grow your business, but will fuel your desire to continue when the going gets tough!

The human mind is like a GPS system which guides us to any destination of our choosing. The challenge is that most people don’t program their GPS for success, abundance, and happiness. Many people continue to chase happiness as if it is a location. Happiness is not a destination, it is a decision and attitude. A [...]

There are times when even the most successful people feel like they are totally out of control. Whether an election didn’t go the way you wanted it to, a loved one dies, or failure comes knocking at your door; you are the only one who is in charge of creating your successful future. When I’m [...]

Felix Baumgartner fell to Earth from a height of more than 24 miles during his death-defying daredevil skydive attempt, becoming the first human to ever break the sonic barrier without the benefit of an aircraft.  What possess some human beings to flirt with death on such a scale as Felix may never be known, but [...]

iPhone releases happen around the same time each year, yet many people find themselves speculating, anticipating, then cheer-leading the latest technological wonder from Apple. Customers are buzzed with anticipation like a small child awaiting a Christmas delivery from Santa. Apple has not only created innovative and desirable products, they have changed  human behavior like no [...]