"Everyone can brighten a room. Some when they enter it and others when they leave."

Focus On the Fantastic, not On Your Weaknesses

A few days ago, I was invited to speak to the Young Presidents Organization at the Four Seasons Resort in Scottsdale, AZ.  The Phoenix/Scottsdale area was experiencing record low temperatures, and most businesses are not set up to handle chilly weather like they are in other parts of the country.

The staff at the Four Seasons did their best to handle the comfort of their guests the best they could, but they also reminded their guests of what they do best; which is providing 5 star service.

Check out this video below and leave a comment!

This entry was posted on Thursday, January 17th, 2013 at 3:45 pm and is filed under Building Business Relationships, Building customer base, Goal setting, Leadership Lessons, motivation, Sales Tips . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.


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